Elementz News

Introducing New Service Desk Functionality

Introducing New Service Desk Functionality

Service Desk Elementz

Following our recent transition to Elementz, and as part of our ongoing commitment to delivering an exceptional support service, we are pleased to share another key development.

Our new and improved Elementz Service Desk is now live at support.elementz.digital, aiming to improve user support and streamline operational efficiency for our global clients.

Designed with the user at its core, the new Elementz Service Desk aims to provide seamless support experiences. Users can now easily submit and track support requests, view a suite of knowledge-based articles, and monitor the progress of their inquiries – all within one platform. This streamlined approach ensures quicker issue resolution and supports users with valuable resources to navigate technical and operational challenges effectively.

Committed to innovation and safety, our newly launched service desk is on a highly secure platform safeguarding sensitive data and ensuring compliance with industry standards. This strategic move improves operational efficiency and reinforces our position as a trusted partner in the subsea industry’s digital ecosystem.

By integrating future-proof functionalities and intuitive design, we support our clients in navigating complex challenges with confidence, fostering long-term partnerships built on reliability and innovation.

For more information on how to leverage the improved capabilities of the Elementz Service Desk, visit support.elementz.digital or contact our support team at [email protected].

more insights

CONNECT WITH US